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Shipping & Returns

 

Shipping and Returns

 

*Free shipping and returns for orders shipped to customers in the U.S.

Orders placed before 12 p.m. Monday through Friday, excluding holidays, will typically ship the same business day, pending credit card approval and given that all items are in stock. Any orders placed outside of business hours, on weekends, or holidays will be processed and shipped the following business day. All items within one order must be in stock before shipping.

Customers living in the U.S. and U.S. territories should receive online orders within 3 to 5 business days. Express Delivery is also available. Please keep in mind it may take up to 2 business days before an item ships from the warehouse. This includes express shipping orders.

Items may be returned within 30 days of the date printed on the receipt. You may exchange for size, color or fabric, or you may be issued a credit for the purchase price of your shoe(s) to the credit card that was used to make the purchase. We guarantee against manufactures’ defects within 60 days of purchase. regular wear and tear does not qualify. No Exceptions.

Clearance and special offers are FINAL SALE. No discounts, returns or exchanges.

 

Alaska, Hawaii & US Territories: Add $20.00.

 

International Orders: See the International Shipping and Handling Surcharges by Country section below for details.

 

Unfortunately, at this time, we do not ship to P.O. Box or APO/FPO addresses.

 

Express orders placed Monday through Friday before 9:00 AM Pacific Standard Time typically ship the same day, excluding holidays, pending credit card approval and in stock availability. Any orders placed outside of business hours, on weekends, or holidays will be processed and shipped the following business day.

 

- Express delivery (2 Day shipping) is only available for domestic US orders in which all items are in stock.
- A residential street address is required for all express orders.
- Express shipping is not available for orders shipping to Post Office Boxes, APO/FPO addresses, Alaska, Hawaii, US Territories or International orders.

 

If Saturday Delivery is required, contact Restricted Shoes Customer Care at (626) 961-8889 during operational hours (Monday-Friday, 9am-5pm) to determine charges and whether Saturday delivery is available in your area.

 

INTERNATIONAL SHIPPING AND HANDLING SURCHARGES BY COUNTRY

 

- International orders do not qualify for our free shipping programs. 
- All shipping, duties, and tax charges for all orders shipped outside of the US are the responsibility of the customer (including returns and exchanges).
- Orders shipping outside of the United States are shipped via FedEx International Economy. Delivery averages between 7 to 10 business days.
- Prepaid Shipping, Duties and Taxes: All shipping, duties and taxes are prepaid and customs documents will be prepared before shipment. No additional costs will be due when you receive your order.
- See Shipping Chart below for estimated base costs.  Please contact customer service when placing an International Order.

 

COUNTRY NAME

  COUNTRY CODE  

  SHIPPING, TAXES, & DUTIES  

Australia

AU

$70.00

Austria

AT

$89.00

Bermuda

BM

$89.00

Canada

CA

$20.00

Chile

CL

$79.00

Cyprus

CY

$135.00

Denmark

DK

$109.00

Egypt

EG

$79.00

Finland

FI

$109.00

France

FR

$69.00

French Guiana

GF

$120.00

Germany

DE

$69.00

Great Britain & Northern Ireland  

GB

$99.00

Guam & Virgin Islands

GU & VI

$39.00

Hong Kong

HK

$25.00

Ireland

IE

$99.00

Israel

IL

$69.00

Italy

IT

$59.00

Japan

JP

$69.00

Korea (South)

KR

$69.00

Kuwait

KW

$89.00

Martinique

MQ

$99.00

Mexico

MX

$69.00

Netherlands

NL

$69.00

New Zealand

NZ

$29.00

Norway

NO

$99.00

Poland

PL

$89.00

Portugal

PT

$99.00

Puerto Rico

PR

$49.00

Russia

RU

$99.00

Spain

ES

$69.00

Sweden

SE

$89.00

Switzerland

CH

$69.00

Turkey

TR

$89.00

United Arab Emirates

AE

$40.00

OTHER

OT

$135.00